Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Paddysoutlet1@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Paddysoutlet1@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at paddysoutlet@gmail.com.

At Paddys Outlet, customer satisfaction is important to us. If you're not completely happy with your purchase, we're here to help. Please review our refund policy below.

1. Return Eligibility

• You can request a return within 30 days of receiving your order.
• Items must be unused, in their original packaging, and in a resalable condition.
• A valid order confirmation or proof of purchase is required for all returns.
• Delivery Charges are non refundable if item is delivered.

2. Non-Returnable Items

The following items cannot be returned or refunded:

• Sale or clearance items.

3. How to Request a Refund

• To initiate a return, please contact our support team at Paddysoutlet1@gmail.com
• Once your request has been approved, we will provide instructions on how to return the item.
• Unless the item is damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.
• After we receive and inspect the returned item, your refund will be issued to your original payment method within 5–7 business days.

4. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery. We will review the issue and arrange a replacement or another suitable resolution.

5. Late or Missing Refunds

If you haven't received your refund after the stated processing period:

• Please check with your bank or payment provider, as refund processing times may vary.
• If you still need assistance, contact us at Paddysoutlet1@gmail.com, and we'll be happy to help.

6. Order Cancellations

• Orders may be cancelled within 12 hours of placing the order for a full refund.
• After this period, your order may already be processed or shipped, and cancellation may no longer be possible.

If you have any questions regarding returns, refunds, or cancellations, please contact us at Paddysoutlet1@gmail.com.

Paddys Outlet – Committed to providing a simple, fair, and hassle-free shopping experience.